FAQs

Can I Make A Custom Order?

Of course! It would be a pleasure for me to make something unique for you! Please message me to discuss your requirements.

What Are Your Processing Times?

We aim to have orders posted out within 2 to 4 weeks after receiving payment as the majority of items are hand made. If a product is needed for a certain date please let me know in advance!

Where Do We Ship To?

We are more than happy to ship worldwide!

What Are Your Shipping & Postage Times?

We ship all items with Royal Mail, their current delivery times are approximately:

Europe: 7 - 10 working days

United States: 10-15 working days

International: 15-20 working days

Please be aware these are only estimates and this can vary depending on customs delays, holidays etc.

How Do We Handle Cancellations, Exchanges & Returns?

You can cancel your order via the Contact Us page within 2 working days. Returns will be dealt with on a case by case basis, due to the nature of certain products we are unable to offer a refund due to hygiene reasons. Exchanges are accepted on a case by case basis. Any returns or exchanges must be submitted within 14 days of receiving your order and must be returned in an unused condition.

Is Our Packaging Discreet?

All our packaging is discreet. Any custom labels will be marked with costume accessories.

Whats Our Policy Regarding Age?

If you purchase any adult products you are confirming that you are over the age of 18.